Frequently Asked Questions

Program Specifics

Q. Can I work with my Juniper account manager to inquire about Juniper Certified Pre-Owned?


Yes, you can work through your assigned Juniper account manager to get more information. To confirm availability and place an order, you must go through PureWRX, Juniper’s authorized reseller, or any Juniper Certified Pre-Owned reseller authorized to purchase from PureWRX.

Q. Why does Juniper Networks offer certified pre-owned hardware?


Juniper Networks recognizes there is a need, at times, to purchase used rather than new networking hardware due to budget constraints, technical requirements, or delivery timelines. By controlling the certification process and leveraging Juniper’s authorized reseller network, the Juniper Certified Pre-Owned program can continue to provide the services, support, and high-performance network solutions customers expect from Juniper Networks.

Q. How is pre-owned hardware purchased through the Juniper Certified Pre-Owned program different than “used” networking hardware purchased through other resellers?


The Juniper Certified Pre-Owned program is the only place you can buy pre-owned Juniper hardware that is:

  • Certified and either refurbished by Juniper Networks or unused.
  • Eligible for updated embedded software.
  • Eligible for Juniper Care services and support (unless stated otherwise).
  • Entitled to a Juniper Networks warranty (unless stated otherwise).

Ordering

Q. Where can I get a quote or purchase Juniper Certified Pre-Owned hardware?


Contact PureWRX, a Juniper authorized Juniper Certified Pre-Owned reseller, to request a quote. You may also contact other Juniper Certified Pre-Owned resellers who are authorized to obtain hardware from and work with PureWRX.

Q. How can I find available hardware and inventory?


Contact your Juniper Certified Pre-Owned Authorized Reseller and request a quote.

Availability

Q. In what countries is Juniper Certified Pre-Owned hardware available?


Currently, Juniper Certified Pre-Owned hardware is available for purchase only in the United States.

Q. What types of Juniper Certified Pre-Owned hardware is available?


Juniper Certified Pre-Owned offers a range of high-performance network solutions from the Juniper product portfolio, including switches, routers, security devices, wireless devices, and accessories. Types of certified pre-owned hardware offered through Juniper Certified Pre-Owned may change over time. Please contact PureWRX or an authorized Juniper Certified Pre-Owned reseller to inquire about specific product availability.

Operated by Juniper Networks with support from PureWRX

JuniperCPO.net and the Juniper Certified Pre-Owned program are operated by PureWRX, a Juniper Authorized Reseller. Juniper Certified Pre-Owned hardware may be purchased through PureWRX or from Juniper resellers who are authorized to resell through PureWRX.